Shipping Policy
Order fulfilment
Orders received before 18:00 GMT/UTC (or 19:00 Central European Time) will be shipped the next business day. Orders received between 18:00 GMT/UTC and 24:00 will be considered as received on the next business day.
We ship to
Europe: European Union (EU); Albania; Iceland; Gibraltar; Moldova; Norway; Switzerland; Türkiye; United Kingdom (UK).
(European Union Countries: Austria, Belgium, Bulgaria, Croatia, Cyprus (EU), Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden).
Africa: Egipt; Kenia; Malawi; Namibia; South Africa; Uganda.
America: Canada; Brazil; Mexico; United States of America (USA).
Asia: India; Israel; Japan; Lebanon; Malaysia; Philippines; Republic of Korea.
Oceania: Australia; New Zeland.
VAT & Duties
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EU - European Union
All orders within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
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USA - United States of America
All orders up to 800 USD are free of any import VAT or duties. The final price you pay is the one shown at checkout.
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Worldwide
For the above listed countries that are not EU or USA the orders are shipped with DDU (Delivery Duty Unpaid) meaning you may be liable to pay tax and duty upon receiving your package. If applicable, you may be responsible for paying these costs before your item can be delivered.
Mail Order Tracking
We provide order tracking for all the above countries with the exception of Bulgaria and Romania where we don't have the tracking option available.
For tracking your order follow this link: CTT Order Tracking
Shipping Costs
We offer free shipping for orders above 3 items:
Mail delivery services we use
We ship our products to Europe and the World through the Portuguese postal services (Correios de Portugal - CTT)
